New: AI-powered dispatch scheduling — route the right technician to every job, 24/7.
AI-powered lead qualification that scores by service type, urgency, service area, and budget — so your team talks to the right customers.
Not every inquiry is a qualified customer. The average home service business wastes 40% of dispatch and sales time on tire-kickers, out-of-area callers, and people who balk at pricing. Our AI automatically screens every inquiry, scores lead quality in real time, and surfaces the jobs that matter — while your team stays focused on profitable work.
Your dispatchers shouldn't spend 15 minutes on a caller who's outside your service area, needs a service you don't offer, or is looking for the cheapest option when your company competes on quality. That same 15 minutes could be spent scheduling a high-value HVAC replacement for a homeowner who's ready to sign today. AI does the screening so your team only invests time where it counts.
AI evaluates multiple signals: service type and whether you offer it, urgency level ("my basement is flooding" vs "maybe next spring"), whether their address falls within your service area, budget alignment ("I'm looking for the cheapest option" vs "I want it done right"), property type (homeowner vs renter), and overall engagement depth. These combine into a qualification score from 1 to 100 that predicts conversion likelihood accurately.
When a lead scores high — say, a homeowner with a failed water heater who needs same-day service, lives in your core service area, and hasn't called anyone else yet — your dispatcher gets an instant notification with all the context they need to close. They call informed, not cold.
Especially valuable for home service businesses where service area coverage matters, where high inquiry volume from Google Ads and Google Local Service Ads makes manual qualification unsustainable, and where dispatching the right technician to the right job drives profitability.
Features
Every lead scored 1–100 based on service type, urgency, service area, budget alignment, and engagement level — automatically, in real time.
Instant notifications when a high-value customer is identified — with their score, service need, urgency, address, and budget context included.
AI qualifies leads through natural conversation — they don't feel screened, they feel helped. No awkward interrogation.
AI confirms the customer's address is within your coverage zone before scheduling. No more wasted drive time to out-of-area jobs.
Leads auto-tagged by service type, urgency, budget range, service area, and property type. Your CRM stays organized without manual work.
Leads who aren't ready yet enter automated nurture sequences with seasonal maintenance offers and follow-ups. Nothing falls through the cracks.
AI-powered qualification funnel
The Process
Someone calls, texts, or chats with an inquiry. AI engages immediately — no waiting, no delays, any channel.
AI asks qualifying questions naturally: What service do you need? How urgent is it? What's your address? Do you have a budget in mind? Gathering intel through conversation, not interrogation.
Based on responses, AI assigns a qualification score (1–100) and tags the lead by service type, urgency, service area, budget range, and property type.
High-scoring leads trigger instant alerts to your dispatchers. Lower-priority leads enter automated nurture sequences — nothing wasted.
Real Scenarios
A Sunday night call comes in about a failed water heater with no hot water. AI qualifies automatically — homeowner, within service area, needs same-day service, hasn't called anyone else yet. Monday morning, your dispatcher has all context and dispatches first thing.
You run a Google Ads campaign for "plumber near me" and receive 200 leads in a weekend. AI qualifies all of them, scoring each 1–100 by service type, urgency, and location. Your team focuses Monday's follow-up on the top 40 — not drowning in out-of-area or low-intent inquiries.
A caller asks about HVAC installation but lives 45 minutes outside your service area. AI identifies this during conversation, politely explains your coverage zone, and suggests they search for a closer provider — preserving your team's time for customers you can actually serve.
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Client Results
“First week, AI identified 18 hot leads that would've been buried in our Housecall Pro inbox. Dispatched same day, closed 12 jobs. At our average ticket of $750, the ROI was immediate and massive.”
“My dispatchers were inconsistent with qualifying Google Ads leads. Some got thorough follow-up, others slipped through. AI is consistent every single time. Our lead-to-job conversion rate jumped 35%.”
“A Saturday night emergency call about a flooded basement got qualified automatically. Monday morning I had all the details — homeowner, within our service area, insurance claim likely. Dispatched at 8 AM, $4,200 restoration job.”
Everything you need to know before getting started.
AI evaluates multiple signals: service type match, urgency level, address within your service area, budget alignment, property type (homeowner vs renter), and overall engagement depth. These combine into a qualification score that predicts conversion likelihood.
They're not ignored — just handled efficiently. Out-of-area leads are politely redirected, and lower-priority leads receive helpful information and enter automated nurture sequences with seasonal maintenance offers. Your team simply doesn't spend time chasing them.
For 80%+ of leads, yes. AI handles routine qualification instantly and consistently. Your dispatchers and salespeople focus on high-value conversations with ready-to-book customers. Complex situations still get human attention.
When a lead scores above your "hot" threshold, you get instant notification via text or email with their score, service needed, urgency level, address, and key details — so you can dispatch immediately while intent is high.
Absolutely. You define the criteria that matter for your business — service types you offer, service area boundaries, minimum job sizes, urgency thresholds. AI adapts to your business, not the other way around.
Lead scores and tags sync with your field service software automatically. Native integrations with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and ServiceM8, plus connections via Zapier to HubSpot, Salesforce, and others.
Book a personalized demo and go live in 7 days.